1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data includes all data with which you can be personally identified.

1.2 The controller responsible for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is REUSS Gelenkwellen GmbH.
Gutenbergstrasse 1, 99869 Drei Gleichen OT Günthersleben, Germany, Tel.: 036256860048, Email: t.reuss@reuss-gelenkwellen.de. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 When you visit our website for informational purposes only (i.e., without registering or providing any other information), we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data which is technically necessary to display the website to you:

• Our visited website
• Date and time of access
• Amount of data sent in bytes
• Source/reference from which you came to the site
• Browser used
• Operating system used
• IP address used (if applicable, in anonymized form)

The processing is carried out pursuant to Art. 6 (1) lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies—small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device longer and allow us to save page settings (so-called "persistent cookies"). You can find the storage duration in your browser’s cookie settings.

If personal data is also processed by individual cookies we use, this processing is carried out either in accordance with Art. 6 (1) lit. b GDPR for contract fulfillment, Art. 6 (1) lit. a GDPR if consent is given, or Art. 6 (1) lit. f GDPR to protect our legitimate interest in the best possible functionality of the website and a customer-friendly and effective experience.

You can configure your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude cookies for certain cases or in general.

Please note that the functionality of our website may be limited if cookies are not accepted.

4) Contact

When you contact us (e.g., via contact form or email), your personal data is processed only to the extent necessary for handling and responding to your inquiry.

The legal basis for processing this data is our legitimate interest in responding to your request per Art. 6 (1) lit. f GDPR. If your contact is intended to conclude a contract, Art. 6 (1) lit. b GDPR also serves as a legal basis. Your data will be deleted once it is clear that the matter has been conclusively resolved and there are no legal obligations to retain it.

5) Comment Function

When using the comment function on this website, the comment, the time it was created, and the name you chose will be stored and displayed on the site. Your IP address is also recorded and stored. This is done for security reasons and in case the comment violates third-party rights or contains illegal content. We require your email address to contact you if a third party disputes the legality of your content.

The legal basis for storing your data is Art. 6 (1) lit. b and f GDPR. We reserve the right to delete comments if they are reported as unlawful by third parties.

6) Data Processing When Opening a Customer Account

According to Art. 6 (1) lit. b GDPR, personal data is collected and processed if you voluntarily provide it when opening a customer account. Required data can be seen in the respective form on our website.

You can delete your customer account at any time by sending a message to the controller. Your data will then be deleted unless all contracts are fulfilled, legal retention periods do not prevent deletion, and we no longer have a legitimate interest in storing the data.

7) Data Processing for Order Fulfillment

7.1 To the extent necessary for fulfilling the contract for delivery and payment, we pass on your personal data to the assigned shipping company and payment service provider in accordance with Art. 6 (1) lit. b GDPR.

If we owe you updates for digital products or goods with digital elements under a contract, we use your contact details to fulfill our legal notification obligations under Art. 6 (1) lit. c GDPR. Your data is strictly used for this purpose only.

We also work with the following service provider(s) to process your order. Certain personal data is transmitted to them as outlined below.

7.2 Transmission of Personal Data to Shipping Providers

– GLS

We use the following shipping provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1–7, 36286 Neuenstein, Germany

We may pass your email and/or phone number to the provider under Art. 6 (1) lit. a GDPR for delivery coordination if you have consented during the order process. Otherwise, only the recipient name and address will be passed under Art. 6 (1) lit. b GDPR. This is required for delivery. Advance coordination is then not possible.

You can revoke your consent at any time with future effect by contacting the controller or the provider.

7.3 Use of Payment Service Providers

– PayPal

This website offers online payment options from: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a PayPal payment method that requires advance payment, the payment data you provide during the order (name, address, bank and card info, currency, transaction number, etc.) is passed to PayPal in accordance with Art. 6 (1) lit. b GDPR.

If we provide services in advance, you may be asked to provide personal data for a credit check. We pass this on per Art. 6 (1) lit. f GDPR to protect our legitimate interest in checking creditworthiness. PayPal uses this and additional data (e.g., shopping cart, order history) to assess risk.

The credit report may include probability values ("score values") based on recognized statistical methods. Address data is among the factors included.

You may object to this processing at any time, but PayPal may still process data if necessary for the contract.

7.4 Credit Check

If we provide services in advance (e.g., invoice), we reserve the right to perform a credit check to protect our legitimate interest. We pass the required data under Art. 6 (1) lit. f GDPR to the following service:

Verband der Vereine Creditreform e. V., Hammfelddamm 13, 41460 Neuss

Score values may be included and are based on recognized mathematical-statistical methods. Address data may be considered. We use the result to decide whether to enter into or continue a contract.
You may object to this at any time by contacting us or the agency. However, we may still process your data if necessary for fulfilling the contract.

8) Rights of the Data Subject

8.1 The applicable data protection law grants you the following rights regarding your personal data processing:

• Right of access (Art. 15 GDPR);
• Right to rectification (Art. 16 GDPR);
• Right to erasure (Art. 17 GDPR);
• Right to restrict processing (Art. 18 GDPR);
• Right to notification (Art. 19 GDPR);
• Right to data portability (Art. 20 GDPR);
• Right to withdraw consent (Art. 7(3) GDPR);
• Right to lodge a complaint (Art. 77 GDPR).

8.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING MAY BE PERMITTED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR IF PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO SUCH PROCESSING. YOU CAN EXERCISE THIS RIGHT AS DESCRIBED ABOVE.

IF YOU OBJECT, WE WILL STOP PROCESSING YOUR DATA FOR DIRECT MARKETING PURPOSES.

9) Duration of Personal Data Storage

The duration of data storage is based on the legal basis, processing purpose, and—if applicable—legal retention periods (e.g., commercial or tax laws).

If data is processed based on your explicit consent (Art. 6 (1) lit. a GDPR), it is stored until you withdraw consent.

If legal retention periods apply under Art. 6 (1) lit. b GDPR, data is routinely deleted after expiry unless still needed for the contract or there’s a legitimate interest in continued storage.

If data is processed under Art. 6 (1) lit. f GDPR, it is stored until you object per Art. 21 (1) GDPR—unless compelling legitimate grounds for processing override your rights or it serves legal claims.

For direct marketing (Art. 6 (1) lit. f GDPR), data is stored until you object under Art. 21 (2) GDPR.

Unless otherwise stated, data is deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

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